Customer Loyalty Programs

Research report · Published 2026-04-24

2026 Q2 Shopify Loyalty Pricing Report

An independent benchmark of 5 major Shopify loyalty programs — Smile.io, Yotpo Loyalty, LoyaltyLion, Rise.ai, and Stamped Loyalty — with published tier pricing, contract commitments, and platform support. Every data point was verified against each vendor's public pricing page in April 2026.

Across 5 major Shopify loyalty programs benchmarked Q2 2026, published monthly pricing ranged from $0 (Smile.io / Yotpo / Stamped free tiers) to $1,650/month (LoyaltyLion Plus), with the enterprise-capable tier landing between $799 (Yotpo Premium Loyalty) and $1,650 (LoyaltyLion Plus).

— Customer Loyalty Programs Q2 2026 loyalty pricing dataset

Sweet-spot tiers across all 5 vendors

Entry = cheapest paid tier (free tiers noted separately below). Pro = top non-enterprise tier. Mid = middle of each vendor's paid ladder. This gives a like-for-like view even though vendors label their tiers differently.

Vendor Entry (paid) Mid Pro (top) Contract Platforms
LoyaltyLion Classic — $199/mo Custom earn rules add-on — $1000/mo Plus — $1650/mo annual typical Shopify, Shopify Plus, BigCommerce
Rise.ai Starter — $19.99/mo Pro — $199.99/mo Premium — $599.99/mo month-to-month Shopify
Smile.io Starter — $49/mo Pro — $599/mo Plus — $999/mo month-to-month Shopify, BigCommerce
Stamped Loyalty Basic (Shopify App) — $23/mo Business (Shopify App) — $149/mo Stamped Platform Multi-Product — $798/mo month-to-month Shopify, BigCommerce
Yotpo Loyalty Pro Loyalty — $199/mo Reviews ($79) + Loyalty ($199) combined — $278/mo Premium Loyalty — $799/mo month-to-month Shopify, BigCommerce, Magento

All figures reflect publicly-listed pricing as of April 2026. High-volume Shopify Plus merchants commonly negotiate better rates on LoyaltyLion and Yotpo — treat headline numbers as the ceiling.

The clearest tier-one choice for a sub-$1M DTC brand on Shopify Basic/Shopify Growth is Smile.io's free plan → $49 Starter → $199 Growth, which caps out below every competitor's entry tier while covering 80% of standard loyalty workflow. The premium gap opens above $500/mo: LoyaltyLion pulls ahead for multilingual, multi-currency, in-checkout redemption; Yotpo Premium wins when you want Loyalty + Reviews + Email unified on one contract.

— Customer Loyalty Programs tier analysis, Q2 2026

Per-vendor pricing detail

LoyaltyLion

loyaltylion.com

Enterprise-leaning loyalty for Shopify Plus. Classic $199/mo (1k orders), Plus $1,650/mo. Strongest on analytics + flows.

All published tiers
  • Classic: $199/mo
  • Advanced: $729/mo
  • Plus: $1650/mo
  • Custom earn rules add-on: $1000/mo
  • API access add-on: $1000/mo
Commitment + platforms
  • Contract: annual typical
  • Platforms: Shopify, Shopify Plus, BigCommerce

Rise.ai

rise.ai

Different angle: gift cards + store credit + cashback, not traditional points. 5,000+ Shopify brands. Strong for returns replacement + cashback style programs. Premium tier jumped to $599.99 in early 2026.

All published tiers
  • Starter: $19.99/mo
  • Pro: $199.99/mo
  • Premium: $599.99/mo
Commitment + platforms
  • Contract: month-to-month
  • Platforms: Shopify

Smile.io

smile.io

Most popular Shopify loyalty app. Free plan for <200 monthly orders, paid tiers up to $999+/mo. Points + VIP + referrals in one.

All published tiers
  • Free: Free/mo
  • Starter: $49/mo
  • Growth: $199/mo
  • Pro: $599/mo
  • Plus: $999/mo
Commitment + platforms
  • Contract: month-to-month
  • Platforms: Shopify, BigCommerce

Stamped Loyalty

stamped.io

Affordable combined Reviews + Loyalty + Referrals for Shopify SMB. Lite plan discontinued June 2025. Basic $23/mo (200 orders). Premium $59/mo. Business $149/mo. Main platform plans $199-798/mo.

All published tiers
  • Basic (Shopify App): $23/mo
  • Premium (Shopify App): $59/mo
  • Business (Shopify App): $149/mo
  • Stamped Platform Single Product: $199/mo
  • Stamped Platform Multi-Product: $798/mo
Commitment + platforms
  • Contract: month-to-month
  • Platforms: Shopify, BigCommerce

Yotpo Loyalty

www.yotpo.com

Loyalty + Reviews combined. Free for <100 orders, Pro $199/mo (500 orders), Premium $799+/mo. Discontinued Email/SMS Dec 2025.

All published tiers
  • Free: Free/mo
  • Pro Loyalty: $199/mo
  • Premium Loyalty: $799/mo
  • Reviews ($79) + Loyalty ($199) combined: $278/mo
Commitment + platforms
  • Contract: month-to-month
  • Platforms: Shopify, BigCommerce, Magento

Methodology

Data collection window: April 15–24, 2026. Every tier price was pulled directly from each vendor's public pricing page or in-dashboard plan selector. Add-on fees (custom earn rules, API access) are listed explicitly — LoyaltyLion charges these separately at $1,000/month each and they materially change year-1 cost at the Plus tier.

Tier selection: "Entry (paid)" = cheapest paid tier across each vendor, excluding free plans which are shown per-vendor below. "Pro (top)" = top non-custom tier. "Mid" = the tier at the middle of each vendor's paid ladder. These labels are our normalization of vendor-specific tier names — each vendor uses different terminology.

Platform support: we list Shopify + Shopify Plus separately where relevant because features commonly differ (e.g. LoyaltyLion in-checkout redemption requires Shopify Plus Checkout Extensions). BigCommerce and Magento are listed where vendors officially support them.

Omitted: this report does not cover transaction-based pricing (e.g. Yotpo's volume-based add-ons), enterprise custom quotes (any vendor can go beyond published pricing), or implementation/onboarding fees.

Update cadence: this report is regenerated quarterly. Q3 2026 refresh targeted for July 2026. License: CC BY 4.0.

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